Reach
Tracking: opens, clicks, site visits, booking links
How engagement is measured, what a proxy open is, and the optional website script.
Settings → Tracking.
- Opens: a 1×1 pixel per email. Gmail and Apple proxy opens are detected and shown separately so a proxy fetch isn't counted as a person.
- Clicks: links are wrapped in a short redirect that records the click and passes the prospect through.
- Booking link: each producer's meeting link (Settings → Team, or the Sender page) can be added to emails; a click is flagged as a meeting, advances the account, and fires the CRM hand-off.
- Website script (optional): one async script on your own site records which prospects visited after an email.
Engagement shows on each enrollment, in the queue's Engagement filter, and rolls into Performance.