Documentation
How Birdray works, end to end.
Everything from the first sign-in to a reply in your CRM. Search with ⌘K, or start with the guides below. Pages carry the date they were last updated, and the changelog lists what shipped.
Getting started
What Birdray is, how to sign up, plans and credits, and your growth partner.
- What Birdray is · The California contractor intelligence layer for commercial insurance producers, and the outreach built on top of it.
- Sign up and onboarding · Google sign-in, the seven onboarding steps, the setup screen, and what the trial includes.
- Plans, credits and billing · Four plans, one credit meter, what each action costs, packs, rollover, and what Free includes.
- Your growth partner · A named person on every paid plan: what they do at each tier and how to reach them.
Find
The Feed, Database, Map and Lists: finding the contractors whose situation is about to change.
- The Feed · Your territory, ranked by what is about to happen, with play tabs and the pace bar.
- Database and Map · The whole state with every filter, and the same on a map.
- Lists and recommended lists · Books of accounts your team is working, with a pipeline header and one-click recommendations.
- Prospecting stages · What the stage chip on every row means, and how a company moves through it.
Know
Company intelligence, people and contacts, your own book, and imports.
- Company profile · Everything Birdray holds on one contractor, and the three prospecting steps.
- Company intelligence and enrichment · What enrichment pulls, how it's shared, how fresh each section is, and what it costs.
- Companies and Contacts (your book) · Everything your workspace has touched, separate from the shared Database, with people as rows.
- Importing leads and companies · CSV from anywhere or a Clay export, with templates and column mapping.
Reach
The Prospecting Agent, selling plays, the playbook, mailboxes, tracking and team controls.
- The Prospecting Agent · Enroll companies, review drafts, approve, and let it send and follow up from your Gmail.
- Selling plays and strategies · Audience, strategies, schedule and sender: the unit the agent runs under, with A/B strategies and experiments.
- The playbook: timing, cadence and limits · The defaults the agent follows, and where each one comes from.
- Mailboxes: connecting Gmail · Send as yourself with send-only permission; replies land in your inbox.
- Tracking: opens, clicks, site visits, booking links · How engagement is measured, what a proxy open is, and the optional website script.
- Campaigns: fixed sequences · Hand-written multi-step sequences for imported leads, sent from your mailbox.
- Team, territories and distribution · Seats, roles, per-member territories, credit limits, lead share and round-robin.
Integrate
CRM hand-off, webhooks, HubSpot, the API, and Zapier recipes.
- CRM hand-off: webhooks and HubSpot · A reply or a meeting click pushes the company, person, thread and brief to your CRM; Birdray stops there.
- API reference · Keys, endpoints, request and response shapes, errors.
- Zapier and Make recipes · Three recipes: reply to CRM, won back to Birdray, new list from a spreadsheet.
Data
Where every field comes from, how fresh it is, and how to report a problem.
- Data sources and freshness · Where every field comes from and how often it refreshes.
- Privacy, compliance and sending hygiene · Public data, contractor consent, unsubscribe, suppression, and what Birdray never does.
Account
Billing, credits, team, security and privacy.
- Security and access · Sign-in, roles, keys, and what admins can see.
Reference
FAQ, glossary, changelog.
- Frequently asked questions · Short answers to the questions producers ask first.
- Glossary · The words Birdray uses, in one place.
- Changelog · What shipped, newest first. Updated whenever a feature lands.